Privacy Policy

Last Updated: July 28, 2026

Cardinal Rotary Instruments ("Cardinal Rotary," "we," "us," or "our") is committed to protecting the privacy of our customers and website visitors. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.

1. Information We Collect

We collect information you provide directly to us when you:

  • Create an account or place an order
  • Contact us by phone, email, or through our website
  • Subscribe to communications from us

This information may include your name, company name, billing and shipping address, email address, phone number, and payment information. Payment card data is processed securely by our payment processor and is not stored on our servers.

We also automatically collect certain technical information when you visit our website, including your IP address, browser type, pages visited, and referring URLs. This information is used solely to maintain and improve site performance.

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Communicate with you about your orders, account, and our products
  • Respond to your inquiries and provide customer support
  • Improve our website and services
  • Comply with legal obligations

We do not sell, rent, or share your personal information with third parties for their marketing purposes.

3. Cookies

Our website uses cookies solely for essential functions — maintaining your shopping cart and session state. We do not use tracking or advertising cookies. You may disable cookies in your browser settings; however, some features of the site may not function properly without them.

4. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. All transactions are transmitted over secure SSL encryption.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, and resolve disputes. Order records are retained for seven years in accordance with standard business and tax record requirements.

6. Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information, subject to legal retention requirements
  • Opt out of marketing communications at any time

To exercise any of these rights, please contact us using the information below.

7. Third-Party Services

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies before providing any personal information.

8. Children's Privacy

Our website is intended for business use and is not directed at children under the age of 13. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated policy on this page with a revised date. Continued use of our website after any changes constitutes your acceptance of the updated policy.

10. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: